Privacy Policy | KidBridge

At KidBridge, your family's privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it — including special protections for children under 13 in compliance with COPPA (Children's Online Privacy Protection Act).

1. Who We Are

KidBridge (kidbridge.org) is an online tutoring service providing live group classes for students in Grades 1–8 across the United States. References to "KidBridge," "we," "us," or "our" in this policy refer to the KidBridge service and its operators.

For privacy-related inquiries, contact us at: admin@kidbridge.org

2. Information We Collect

We collect only the information necessary to provide our tutoring services. This includes:

Information provided by parents/guardians during enrollment:

Parent or guardian's full name
Parent or guardian's email address
WhatsApp / phone number
Student's first name and grade level
Batch preference (Weekday, Weekend, or both)
Payment information (processed securely; we do not store card details)

Information collected automatically during class sessions:

Session attendance records (present/absent)
Participation notes made by the instructor
Progress and assessment records

Information collected from website use:

Browser type and device type (for compatibility purposes)
Pages visited and time spent (via standard server logs)
Messages and inquiries submitted through the contact form

3. Children's Privacy (COPPA Compliance)

          🛡️ We take children's privacy seriously. KidBridge does not directly
          collect personal information from children. All enrollment information is collected from
          the parent or legal guardian. We do not require students to create accounts or submit
          personal data independently.
        

We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child without proper parental consent, please contact us immediately at admin@kidbridge.org and we will promptly delete it.

Parents have the right to:

Review the personal information we have collected about their child.
Request deletion of their child's personal information.
Refuse to permit further collection or use of their child's information.

4. How We Use Your Information

We use the information we collect for the following purposes only:

To process enrollment and confirm registration.
To schedule and deliver live online classes.
To communicate with parents about class schedules, progress reports, and updates.
To send class links, reminders, and important announcements.
To process payments and maintain billing records.
To respond to inquiries submitted through our contact form.
To improve our services based on attendance and participation patterns.

We do not use your information for advertising, behavioral profiling, or resell it to any third party.

5. How We Share Your Information

We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

Service providers: Trusted platforms used to deliver our service (e.g., Zoom, Google Meet) under their own privacy policies. We share only the minimum information required (such as student first name for class roster purposes).
Payment processors: Secure third-party payment services to process transactions. We do not store payment card details.
Legal obligations: If required by law or to protect the rights, safety, or property of KidBridge, students, or the public.

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. These include:

HTTPS encryption for all data transmitted through our website.
Limited access to personal data — only staff who need the information to deliver services can access it.
Secure, password-protected systems for storing enrollment records.

No method of internet transmission or electronic storage is 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify affected families promptly.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

Enrollment and billing records are retained for up to 3 years after the end of the academic year for accounting and compliance purposes.
Class attendance and progress records are retained for up to 2 years after the academic year ends.
Contact form inquiries are retained for up to 1 year.

You may request deletion of your data at any time by contacting us (see Section 9).

8. Third-Party Platforms

KidBridge conducts live classes via Zoom and/or Google Meet. When students join these sessions, their use of those platforms is also subject to Zoom's and Google's respective privacy policies. We encourage parents to review those policies. KidBridge is not responsible for data collected directly by these platforms.

Our website may contain links to external resources. We are not responsible for the privacy practices of those external sites.

9. Your Rights & Choices

Parents and guardians have the following rights regarding their personal information:

Access: Request a copy of the personal information we hold about you and your child.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to legal retention requirements).
Opt-out: Opt out of non-essential communications such as newsletters or promotional messages at any time.

To exercise any of these rights, email us at admin@kidbridge.org. We will respond within 10 business days.

10. Cookies

Our website uses minimal, essential cookies only — these are required for the website to function correctly (e.g., form submission). We do not use tracking cookies, advertising cookies, or third-party analytics that track you across other websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date. We encourage parents to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: